Collection: Help Center
How do I cancel/edit an order?
Red alert! To cancel or edit your order, contact our Customer Concierge ASAP at 1.800.764.3119.
Will I receive an order confirmation?
Yes! We’ll keep you posted every step of the way. If you have any questions, just drop us a line at [email protected].
How long do I have to make a return or exchange?
The magic number? 30 days!
Is there any time I can’t exchange or return a Hammitt?
When you score a Hammitt during a sale, it can’t be returned or exchanged. Don’t worry, though. We’ll give you a heads up before a Hammitt is yours forever.
Do you have discount codes?
No codes here! We believe in letting you shop with confidence, knowing you’ll find the same Hammitt pricing no matter where you roam. Plus, we sneak in some surprises from time to time. Keeps us on our toes.
When will I receive my order?
By default, orders will arrive within 5-7 business days via FedEx, unless otherwise stated on a product page or at checkout.
Do you ship internationally?
Not yet, but stay tuned!
Do you offer expedited shipping?
We offer 2nd day air for $24.95 and next day air $49.95. Perfect for those moments when you just can’t wait to Hammitt.